top of page

Essentials of Customer Service


1 hour

About the Course


  • Understand what a customer service approach is.

  • Understand how your own behavior affects the behavior of others.

  • Demonstrate confidence and skill as a problem solver.

  • Apply techniques to deal with difficult customers.

  • Know how to provide excellent customer service.


Chapters: 17


Duration: 1 - 2 hours

bottom of page
Consent Preferences